Collections Manual for Credit Unions
Select a format
Select subscription type
Terms & conditions
Subscribers receive the product(s) listed on the Order Form and any Updates made available during the annual subscription period. Shipping and handling fees are not included in the annual price.
Subscribers are advised of the number of Updates that were made to the particular publication the prior year. The number of Updates may vary due to developments in the law and other publishing issues, but subscribers may use this as a rough estimate of future shipments. Subscribers may call Customer Support at 800-833-9844 for additional information.
Subscribers may cancel this subscription by: calling Customer Support at 800-833-9844; emailing customer.support@lexisnexis.com; or returning the invoice marked "CANCEL".
If subscribers cancel within 30 days after the product is ordered or received and return the product at their expense, then they will receive a full credit of the price for the annual subscription.
If subscribers cancel between 31 and 60 days after the invoice date and return the product at their expense, then they will receive a 5/6th credit of the price for the annual subscription. No credit will be given for cancellations more than 60 days after the invoice date. To receive any credit, subscriber must return all product(s) shipped during the year at their expense within the applicable cancellation period listed above.
The total price includes the product(s) listed in the Order Form and any Updates for a limited period (minimum period of 30 days) after the order is placed ("Order Window"). Shipping and handling fees are not included in the grand total price.
All shipments may be returned, at subscribers' expense, for full credit of the Price within 30 days of receipt.
Shipments may not be returned, and no credits will be issued, more than 30 days after receipt.
After the Order Window, subscribers will receive notice of Updates along with the then-current grand total price and order process as Updates become available. Subscribers will only be shipped those Updates they specifically request.
Product description
View a sample of this title using the ReadNow feature
Make Your Collections Efforts Pay!
Almost every credit union has room for improvements in its collections process. Collections Manual for Credit Unions gives you the tools and information you need to make your collections process as productive and safe as possible.
With your paid subscription, you'll receive:
• Comprehensive, hands-on guidance for running an effective collections operation that integrates the latest best practices, legal considerations, and regulatory issues
• Sample collections letters, policies, procedures, and questionnaires that have been proven to work in other institutions
• Timely, periodic updates to keep you current with the ongoing changes in this high-risk area -- and help you minimize your risks and maximize your recoveries
The Collections Manual for Credit Unions takes a real-life approach to a credit union's unique sensibilities and concerns. It shows you how to prevent bad debt and minimize losses, gives you sample collection letters and call scripts, explains skip tracing techniques, and covers legal procedures you can use. So whether you're setting up an in-house department or you want to improve your current process to avoid problems and increase recoveries, this is your blueprint for an effective, efficient collections organization.
eBooks, CDs, downloadable content, and software purchases are noncancelable, nonrefundable and nonreturnable. Click here for more information about LexisNexis eBooks. The eBook versions of this title may feature links to Lexis+® for further legal research options. A valid subscription to Lexis+® is required to access this content.
Table of contents
Table of Contents
Precollection Considerations
Chapter 1: Precollection Considerations and the Loan Application
Chapter 2: Setting Up the Collections Department
Collection Techniques
Chapter 3: When You Think Things Are Going Bad
Chapter 4: Collection Techniques
Chapter 5: Skip Tracing
Chapter 5A: Military Collections
Mass Layoffs, Bankruptcy
Chapter 6: How to Handle the Mass Layoff
Chapter 7: Bankruptcy
Methods of Recovery
Chapter 8: The Charge-Off Process
Chapter 9: Life After Charge-Off: How to Make a Bad Account Work for You
Chapter 10: Workouts and Settlements
Chapter 11: Auto Repossession
Chapter 12: Real Estate Workouts and Foreclosure
Legal and Regulatory Issues
Chapter 13: The Law: How to Use It to Collect on Your Debts
Chapter 14: Statutes and Regulations That Apply to Federal Credit Unions
Chapter 15: Probate
Glossary