Publication Language: English
Published: January 01, 1998
Publisher: LexisNexis Canada
PART 1: PRINCIPLES
Chapter 1: Introduction to Mediation
Chapter 2: Principles and Policies of Mediation
Chapter 3: Mediation as a Comparative Dispute Resolution Process
PART 2: PROCESSES
Chapter 4: The Mediation Process
Chapter 5: Roles and Functions in Mediation
Chapter 6: Skills and Techniques of Mediators
PART 3: PRACTICE
Chapter 7: Mediation in Practice
Chapter 8: Quality, Standards and Accountability in Mediation
Chapter 9: Legal Issues in Mediation
Chapter 10: Themes and Trends in Mediation Practice
Bibliography
Index