Trust Department Policies and Procedures
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Sheshunoff®'s Trust Department Policies and Procedures manual offers the trust manager a comprehensive action plan for implementing and maintaining trust department policies and procedures that will protect the interests of both the bank and the bank's customers. With this manual as a guide, the trust officer can avoid costly mistakes and common compliance violations. More than 200 policies and procedures provide the critical internal controls necessary to achieve an institution's strategic objectives, maintain regulatory compliance, and effectively manage risk in the trust department.
Divided into six comprehensive sections, the 200+ policies and procedures address the major concerns of the trust department manager. These include:
• Strategic planning and organization
• Marketing and business development
• Ethical standards
• Mutual fund retail sales
The manual provides the latest guidelines from every agency with trust oversight, including the OCC's Comptroller's Handbook for Fiduciary Activities, the Banking Circular, the Comptroller's Handbook for Compliance, the Code of Federal Regulation, the Trust Banking Circular, and other key publications.
Written in straight-forward language, the expert authors show how to apply the regulations to the day-to-day activities of the trust department staff. And the convenient and comprehensive set of trust policies and procedures can be easily customized and adapted to the institution's specific needs.
When every employee in the trust area understands department policies and follows department procedures, the safety of customer trust accounts and the future growth of the bank can be ensured.
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Table of Contents
Summary Table of Contents
Part 1 — Strategic Planning and Organization
Part 1A: Starting a New Trust Department: An Overview
Part 1B: Sample Trust Department Policy
Part 2 — Marketing and Business Development
Part 2: Marketing and Business Development Policies
Part 3 — Administration
Part 3: Administration Policies
Part 3A: Personal Fiduciary Services
Part 4 — Investments
Part 5 — Ethical Standards
Part 6 — Mutual Fund Retail Sales
Part 7 — Fiduciary Activities of National Banks
Part 7: Fiduciary Activities of National Banks — 12 CFR Part 9
Part 8: Compliance Management
Part 9 — Legal and Regulatory Issues
Part 10 — Internal Controls
Appendix A: Agency Issuances and Interpretive Letters
Appendix B: Glossary
Appendix C: Fiduciary Activities of National Banks, 12 CFR Part 9
Appendix D: Personal Fiduciary Services, Types of Personal Trusts
Appendix E: Comptroller’s Handbook Booklets