Cyber Risks, Social Media and Insurance: A Guide to Risk Assessment and Management

Addressing everything from the implications of data mining to the risks raised by the use of social media in the workplace, this guide explains how insurers, agents, brokers, and others can use social media to market their products and services. It features analyses of pertinent policies, statutes, and cases.

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Print Book:1 volume softbound
8/2022-8/2023 Edition
ISBN: 9781663343581
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8/2022-8/2023 Edition
ISBN: 9781663343598
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8/2022-8/2023 Edition
ISBN: 9781663343598
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The publication provides unique and indispensable guidance to all in the insurance industry, other businesses and their counsel in identifying and understanding the risks -- notably including cyber risks -- they face by using social media in the business world and mitigating those risks through a compilation of best practices by industry experts and rulings by courts and regulatory authorities. It features analyses of pertinent policies, statutes, and cases.

A few of the Highlights in the 2022-2023 Edition include:
•  Discussion of developing litigation against social media companies for censoring of online postings.
•  Discussion of how informal social media discovery is the new norm and may also be a dereliction of an attorney’s duty if an attorney fails to perform social media searches.
•  Discussion of recent developments in underwriting for cyber and social media risks.
•  Analysis of recent case law addressing insurers’ utilization of price optimization.
•  Analysis of recent case law concerning liability in connection with the use of social media.
•  Discussion of the Strengthening American Cybersecurity Act, which brings in sweeping changes to the federal legal landscape regarding cybersecurity and cyber incident response within critical infrastructure sectors.
•  Assessing the impact of Artificial Intelligence risks on the insurance industry.
•  Examining developments in emerging technologies, including virtual reality and augmented reality, and their impact on insurance.
•  Discussion of the Cyberspace Solarium Commission and the “CSC 2.0 Project.”
•  Discussion of anticipated changes to the National Labor Relations Board’s policies for employers’ work rules concerning employee use of social media.

The 2021-2022 edition ISBN is 9781663320834.

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Table of contents

CHAPTER 1 EVOLUTION OF SOCIAL MEDIA
CHAPTER 2 HOW INSURERS ARE USING SOCIAL MEDIA
CHAPTER 3 RISKS ARISING FROM THE USE OF SOCIAL MEDIA
CHAPTER 4 THE IMPACT OF SOCIAL MEDIA ON INSURANCE PRODUCERS
CHAPTER 5 IMPACT OF SOCIAL MEDIA ON INSURANCE REGULATION
CHAPTER 6 MITIGATING THE RISKS OF SOCIAL MEDIA USE
CHAPTER 7 CYBER RISKS AND EXPOSURES
CHAPTER 8 LAWS AND REGULATIONS FOR CYBER RISKS
CHAPTER 9 CYBER RISK MITIGATION, INSURANCE AND COVERAGE LITIGATION
CHAPTER 10 PREDICTIONS
TABLE OF CASES
TABLE OF STATUTES
INDEX