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Publisher: American Bar Association
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Clients will fuel your firm's success and growth. Consistent, strategic, and sustainable firm growth depends on strong client relationships rooted in practices that are designed to not only meet clients' expressed needs, but also their expectations. This how-to guide will help you tend to what is already most rewarding, both intellectually and financially, in your practice: the clients who value you most and with whom you most value working. The steps outlined are straightforward, strategic, and significantly important for your practice's long-term health and viability. The authors identify strategies to keep your clients and help you grow your business.
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