Policies and Procedures
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Subscribers receive the product(s) listed on the Order Form and any Updates made available during the annual subscription period. Shipping and handling fees are not included in the annual price.
Subscribers are advised of the number of Updates that were made to the particular publication the prior year. The number of Updates may vary due to developments in the law and other publishing issues, but subscribers may use this as a rough estimate of future shipments. Subscribers may call Customer Support at 800-833-9844 for additional information.
Subscribers may cancel this subscription by: calling Customer Support at 800-833-9844; emailing firstname.lastname@example.org; or returning the invoice marked "CANCEL".
If subscribers cancel within 30 days after the product is ordered or received and return the product at their expense, then they will receive a full credit of the price for the annual subscription.
If subscribers cancel between 31 and 60 days after the invoice date and return the product at their expense, then they will receive a 5/6th credit of the price for the annual subscription. No credit will be given for cancellations more than 60 days after the invoice date. To receive any credit, subscriber must return all product(s) shipped during the year at their expense within the applicable cancellation period listed above.
These policies and procedures cover all areas of compliance, including accounts and payment systems; BSA/anti-money laundering; credit, lending, and leasing; finance and accounting; human resources, information privacy and security; mortgage lending; and governance.
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Table of contents
SECTION 1 — Accounts and Payment Systems Policies and Procedures
SECTION 2 — BSA/Anti-Money Laundering Policies and Procedures
SECTION 3 — Credit, Lending, and Leasing Policies and Procedures
SECTION 4 — Finance and Accounting Policies and Procedures
SECTION 5 — Human Resources Policies and Procedures
SECTION 6 — Information Privacy and Security Policies and Procedures
SECTION 7 — Mortgage Lending Policies and Procedures
SECTION 8 — Structure and Governance Policies and Procedures