Enterprise Risk Management for Health Care, Co-published with the American Society of Healthcare Risk Management (Non-Members)

David N. Crapo is an attorney and is of Counsel to Gibbons P.C. in Newark, New Jersey. David practices in the areas of health law, data privacy and bankruptcy and insolvency. He earned his law degree at the University of Houston Law Center and his LLM in Health Law and Policy from Seton Hall University School of Law. He serves as a Vice-Chair—Education for the Health and Hospital Systems Practice Group of AHLA and holds the designation, Certified International Privacy Professional—US from the International Association of Privacy Professionals. David also serves on the Board of Trustees of NewBridge Services, Inc., a New Jersey non-profit corporation providing behavioral and mental health treatment and affordable housing options for vulnerable persons. He has served as the Patient Care Ombudsman in numerous health care bankruptcy cases, including the Mercy Hospital and Medical Center in Chicago. David’s experience in health care, bankruptcy, and data privacy has triggered his interest in and knowledge of enterprise risk management.

Faisal Khan is Vice President of the Legal Department of Modivcare, Inc., a Denver headquartered publicly traded enterprise focused on providing social determinants of health services nationally, including non-emergency medical transportation, monitoring, meal delivery, personal and home care, care coordination, and virtual care management services. Faisal is currently Vice Chair of the Hospitals and Health Systems Practice Group, serves on the Nominating Committee as the At-Large Member of the Board of Directors, and is former Chair of the Enterprise Risk Management Affinity Group of the American Health Law Association. His career also includes health care innovation, litigation, academic health systems, and U.S. Department of Health and Human Services in-house and outside counsel client representation. Faisal serves on the Executive Committees of the Corporate Boards of two non-profit organizations in Northeast Ohio, including Applewood Centers Inc., which provides mental health and social services and educational support to underserved children, adolescents, and families. He is licensed to practice law in Ohio, New York, and Wisconsin.

Sheila Hagg-Rickert, JD, MBA, MHA, CPCU, DFASHRM is a retired health care risk management and enterprise risk management executive based in North Carolina. Her career includes senior positions with large for-profit, not-for-profit, and academic medical organizations and with national insurance brokerage and services firms. She has served on the boards of directors of the American Society for Healthcare Risk Management (ASHRM) as well both captive and commercial insurance companies. Sheila is Emeritus Faculty for ASHRM’s educational program offerings, including its Enterprise Risk Management Certification Program and the recipient of ASHRM's Distinguished Service Award.

Sheila was a contributing author to ASHRM’s Risk Management Handbook for Healthcare Organizations (1st–6th editions), the Legal and Regulatory Playbook, and AHLA’s Enterprise Risk Management Handbook for Healthcare Entities (1st–4th editions), serving as Editor-in-Chief for the 3rd edition.

Faye Dance Sheppard, RN, MSN, JD, CPHRM, CPPS, DFASHRM has more than 30 years of experience in health care law, risk management, and patient safety. She earned a BSN from Florida State University, an MSN from the University of Texas, and a JD from Texas Tech University. She served as legal counsel for more than 15 years in a pediatric health care system and for 10 years as the System Director of Risk Management in a large acute care health system. Currently, she is providing risk management and patient safety services for Patient Safety Resources and serves as vice-chairman of the hospital trustees in her local community hospital. Faye has been active in the American Society of Healthcare Risk Management (ASHRM), serving as chairman of the Patient Safety Task Force and leading the effort to create ASHRM’s “Patient Safety Risk Management Playbook” and the RCA facilitator and team member guides. She served on ASHRM’s Board of Directors for six years and was ASHRM’s 2018 president. Currently, Faye serves as a member of ASHRM’s ERM faculty, Nominating Committee, and Chapter Leadership Task Force.

From 2013 through 2017, Faye was a member of the Board of Advisors for the National Patient Safety Foundation and served as a subject matter expert for its publication "RCA2: Improving Root Cause Analyses and Action to Prevent Harm." She is a frequent speaker and writer on risk management and patient safety topics.