Publication Date: March 2019
Publisher: LexisNexis
Chapter 1 Mediation and Conflict Resolution—Definitions and Comparisons
Chapter 2 Mediation—Objectives, Values and Historical Perspectives
Chapter 3 The Mediation Meta-Model: A Framework for Practice
Chapter 4 Navigating Conflict with Cultural Fluency
Chapter 5 Pre-mediation—Preliminaries, Preparation and Process Design
Chapter 6 The Mediation Process and Post-mediation
Chapter 7 Mediation Advocacy: What to Do and How to Do It
Chapter 8 Mediation in Singapore: Development, Landscape and Practice
Chapter 9 The Legal Framework for Mediation: Part 1 - The Law Relevant to Professional Mediators, Pathways to Mediation, Process for Mediation
Chapter 10 The Legal Framework for Mediation: Part 2 - Confidentiality and Other Rights and Obligations in Mediation
Chapter 11 Online Dispute Resolution (‘ODR’)
Appendices